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WP Personality Quiz – Support

Support Promise

We provide lightweight, email-based support.

No phone. No video. No tickets.

Just efficient, author-friendly help.

Response time: 48 hours (Mon–Fri)


Before You Contact Us

Check these common issues:


1. Quiz not appearing

  • Ensure the short-code is on a standard page
  • Disable caching briefly
  • Check for a missing closing ]</p> inside Gutenberg

2. Referral counter not moving

  • Only unique visitors count
  • Visitors must load the URL containing your referral parameter
  • Some VPNs will mask IPs and won’t count

3. Results not displaying correctly

  • Make sure your theme loads wp_footer()
  • Make sure JavaScript is not being suppressed by optimisation plugins

Need More Help?

Email us:

📮 support@yaokitek.com

Include:

  • URL of your quiz page
  • What happened vs what you expected
  • Any screenshots that help

We’ll get you sorted.


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